PRIVACY POLICY
Please read these terms carefully before using IDEC services.
Last Updated: 1 August 2026
INFINITY DOCTORS EDUCATION COUNCIL (IDEC) respects your privacy and is committed to protecting the personal information you provide through our website idecouncilindia.com and our counselling and educational services.
This Privacy Policy explains what information we may collect, why we collect it, how it may be used, and the choices available to you.
Information We Collect
Depending on the services you use, we may collect information such as:
Personal Information
- Name
- Date of birth
- Gender, where required
- Contact number
- Email address
- Residential/contact address
Academic Information
- NEET-related information
- Academic qualifications
- Marks and examination details
- Course preferences
- University preferences
- Other information required for admission counselling
Documentation Information
Where necessary for admission or related services, we may receive copies or details of documents such as:
- Passport
- Academic certificates
- Mark sheets
- NEET documents
- Photographs
- Identity documents
- Admission-related documents
- Visa-related documents
We request only information that is reasonably required for the relevant service.
Information Collected Through the Website
When you visit our website, certain technical information may be collected automatically, depending on the technologies used on the website.
This may include:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Approximate usage information
- Date and time of visits
- Referral information
This information may be used for website security, analytics, troubleshooting and improving our services.
How We Use Your Information
We may use personal information to:
- Provide educational counselling
- Understand your academic and course preferences
- Assist with university selection
- Process admission applications
- Assist with documentation
- Provide visa-related guidance
- Assist with accommodation arrangements
- Provide pre-departure and post-admission support
- Respond to enquiries
- Contact students or parents regarding applications
- Provide service updates
- Improve our website and services
- Maintain records
- Prevent fraud or misuse
- Comply with applicable legal and regulatory requirements
Communication
By submitting your contact details through our website, enquiry forms or application forms, you may be contacted by IDEC regarding your enquiry, counselling, admission process or related educational services. Where required by applicable law, we will seek appropriate consent for promotional or marketing communications. You may request that promotional communications be stopped.
Sharing of Information
We may share relevant information with third parties where reasonably necessary to provide the requested service.
These may include:
- Universities and educational institutions
- Authorised university representatives
- Visa-related service providers
- Accommodation providers
- Scholarship or education service providers
- Technology and hosting service providers
- Professional advisers
- Government or regulatory authorities where legally required
We do not intend to sell personal information to third parties for their independent commercial use.
International Transfer of Information
Because our services involve international education, information may need to be shared with universities or service providers located outside India. Where personal information is transferred internationally, IDEC will take reasonable steps to handle such information in accordance with applicable legal requirements.
Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining records, resolving disputes, complying with legal obligations and protecting our legitimate interests. When information is no longer required, it may be securely deleted or anonymised, subject to applicable legal requirements.
Cookies and Similar Technologies
Our website may use cookies or similar technologies to improve website functionality, understand visitor behaviour and enhance user experience. You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Third-Party Websites
Our website may contain links to external websites, including university websites, government websites or other third-party services. This Privacy Policy does not apply to external websites. Users should review the privacy policies of third-party websites before providing personal information.
Children's Privacy
Our services may involve students who are under the age of 18. Where required, we may seek information or consent from a parent or legal guardian. We do not knowingly seek unnecessary personal information from children for purposes unrelated to our educational services
Your Rights and Choices
Subject to applicable law, you may have rights relating to your personal information, including the ability to:
- Request access to certain personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally permissible
- Withdraw consent where processing is based on consent
- Opt out of certain promotional communications
- Raise a privacy-related complaint or grievance
Requests may be subject to verification and applicable legal limitations.
Withdrawal of Consent
Where processing is based on your consent, you may withdraw that consent by contacting us. Withdrawal of consent may affect our ability to provide certain services where the information is necessary for those services. Withdrawal of consent does not affect processing that was lawfully carried out before the withdrawal.
Accuracy of Information
You are responsible for providing accurate, complete and up-to-date information. Please inform us if any information provided to us changes.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology or applicable legal requirements. The updated policy will be published on this page along with the revised Last Updated date.
EMAIL US
idecouncilindia1@gmail.com
For admission enquiries, university information, counselling and general assistance.
OFFICE HOURS
9:30am-5:30pm
(Monday to Saturday)
Sunday: By Appointment